Why we Cannot Open Accounts - ADF Error is displayed (Doc ID 2299168.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

When attempting to open accounts an error is displayed

ERROR
-----------------------
ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096: Server Exception during PPR, #13


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Account Object
2. Try to open any account


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot work with accounts

Cause

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