Sorting In Report Is Not Working Properly For Newly Created Sales Stage (Doc ID 2299176.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Sorting in report is not working properly for newly created sales stage.

Customer have configured new Sales Stage in the application, all the reports using sales stage are not sorting based on Sales Stage name properly.

EXPECTED BEHAVIOR
-----------------------
Sorting on Stage stage name should work as expected

STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Sales Method and Sales Process > Standard Sales Process > Add new Sales Stage
2. Create Opty and set Sales Stage to this newly added sales stage
3. Login to BI > New > Analysis > Sales - CRM Pipeline > Create report with Opportunity.Sales Stage name
4. Sorting on Sales Stage name field does not work. Newly added sales stage appears at the end of the list.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot sort on sales stage name

Cause

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