Error:"Exception EReadError in module PM.exe at 000000000012AAC2. Stream read error" When Attempting To Login to P6 Professional via Cloud Connect. (Doc ID 2299177.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.13.0 to 15.2.16.0 [Release 15.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.3.0 to 15.2.16.0 [Release 15.1 to 15.2]
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional via Cloud Connect, the following error occurs:

ERROR

Exception EReadError in module PM.exe at 000000000012AAC2.
Stream read error.

STEPS TO REPRODUCE

1. Attempt to log in to P6 Professional using P6ProCloudConnect.
2. Observe reported error.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot login to P6 Pro Cloud Connect.

Changes

 

Cause

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