My Oracle Support Banner

“Select” Button Behavior Within Possible Duplicates SUI Screen (Doc ID 2299198.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


When an account is detected as duplicated in real time and the possible duplicates pop up is raised, the customer is expecting that after click on the “Select” button automatically goes to the account’s detail.
The current behavior is as follows:
1. Create an account
2. Click on Save and Close button
3. Possible Duplicates pop up window is open
4. Click on the Select button
5. Automatically goes to the account home page.

If the step # 2 is clicked the “Save and Continue” button, in the step #5 automatically goes to the account’s detail.
Is it possible to change the behavior of the “Select” button to always go to the account’s detail?



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.