“Select” Button Behavior Within Possible Duplicates SUI Screen (Doc ID 2299198.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

When an account is detected as duplicated in real time and the possible duplicates pop up is raised, the customer is expecting that after click on the “Select” button automatically goes to the account’s detail.
The current behavior is as follows:
1. Create an account
2. Click on Save and Close button
3. Possible Duplicates pop up window is open
4. Click on the Select button
5. Automatically goes to the account home page.

If the step # 2 is clicked the “Save and Continue” button, in the step #5 automatically goes to the account’s detail.
Is it possible to change the behavior of the “Select” button to always go to the account’s detail?

 

Solution

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