My Oracle Support Banner

Unable to Remove or Deactivate a Specific Widget Extension (Doc ID 2299303.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Unable to deactivate a specific extension with following "50001000" error displayed on Admin UI.

Reproducible Steps
1. Log into occs-admin
2. From the menu, open Settings > Extensions
3. Find an extension and press 'Deactivate' button




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.