Unable to Remove or Deactivate a Specific Widget Extension

(Doc ID 2299303.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Unable to deactivate a specific extension with following "50001000" error displayed on Admin UI.

Reproducible Steps
1. Log into occs-admin
2. From the menu, open Settings > Extensions
3. Find an extension and press 'Deactivate' button


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms