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Oracle Fusion Benefits: Salary Change Life Event Removes HSA Coverage (Doc ID 2299345.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
The HSA amount for some of the employees is changing from the employee set amount to $0 after processing a Salary Change.

EXPECTED BEHAVIOR
-----------------------
The amount should remain the same and reset.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add HSA for employee with previous event
2. Process a Salary Change event on a different date
3. Amount changes to $0

BUSINESS IMPACT
-----------------------
This is causing the amount to change to $0.

Cause

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In this Document
Symptoms
Cause
Solution
References


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