Oracle Fusion Benefits: Salary Change Life Event Removes HSA Coverage
(Doc ID 2299345.1)
Last updated on JUNE 08, 2022
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Manage Benefits
ACTUAL BEHAVIOR
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The HSA amount for some of the employees is changing from the employee set amount to $0 after processing a Salary Change.
EXPECTED BEHAVIOR
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The amount should remain the same and reset.
STEPS
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The issue can be reproduced at will with the following steps:
1. Add HSA for employee with previous event
2. Process a Salary Change event on a different date
3. Amount changes to $0
BUSINESS IMPACT
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This is causing the amount to change to $0.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |