Cannot Import Configuration Packages In Production: The Zip file is not a supported Configuration Package. Package created from 17.6 and up is supported (Doc ID 2299675.1)

Last updated on AUGUST 28, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.6 to 17.7 [Release 17.6 to 17.7]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 17.6

When attempting to import a Configuration Package to Production, the following error occurs.

ERROR
-----------------------
The Zip file is not a supported Configuration Package. Package created from 17.6 and up is supported.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Company Workspace Administration mode
  2. Configuration Package Management > Configuration Packages
  3. The current state is that the Configuration Packages list is empty.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import a Configuration Package to Production.

Cause

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