Issue With Manual Enrollment for Pension Automatic Enrolment (PAE) process

(Doc ID 2299900.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
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Issue with Manual Enrollment

Scenario:

1. We hired an employee on 24th July with basic salary of 30,000 annually and manually enrolled the employee starting from 24th July.

2. Ran the Pension Automatic Enrolment (PAE) process. Since the salary (£645.16) for July was not below LEL, the employee was correctly picked up as 'Non-Eligible Jobholder' under Manually enrolled section. Quickpay deducted the pension for 7 days correctly. The result is as per expectation.

3. Ran the PAE for next month i.e. August, the Enrollment report didn't pick up this employee implying there were no changes to pension record for this employee. However, when we looked at the PAE calculation card, the employee was correctly updated to 'Eligible Job Holder'. Hence, we believe that the issue is with the enrollment report which didn't pick up the employee when classification was changed. .

Could you please confirm why the change in the classification was not picked up in the enrollment report for the month of August?


 

EXPECTED BEHAVIOR
-----------------------
Expect the change in the classification to be picked up in the enrollment report for the month of August


BUSINESS IMPACT
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The issue has the following business impact:

The enrollment report didn't pick up the employee when the classification was changed

Cause

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