Error Logging into Prime: "You Are Not Authorized to Run Prime. Contact Your Administrator"
(Doc ID 2300073.1)
Last updated on OCTOBER 18, 2019
Applies to:
Oracle Primavera Cloud Service - Version 17.6 and laterInformation in this document applies to any platform.
Symptoms
Error accessing Prime
ERROR
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"Enter a valid username and password" and "You are not authorized to run Prime. Contact your administrator".
STEPS
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The issue can be reproduced at will with the following steps:
- Log into Prime
- Notice the error
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |