Managers Not Seeing Their Subordinates Names Listing On The Dashboard Prompt Filter

(Doc ID 2300379.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Dashboard prompt based on Employee. When a manager tries to open the drop down, he cannot see his subordinates. 

EXPECTED BEHAVIOR
-----------------------
Expected to see his subordinates in the drop down.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a dashboard prompt based on the following SQL
SELECT
"Sales - CRM Pipeline"."Sales Resource Hierarchy"."Current Base Resource
Name" s_1
FROM "Sales - CRM Pipeline"
WHERE
("Sales Resource Hierarchy"."User Organization Hierarchy Based Login" =
VALUEOF(NQ_SESSION."user_party_id"))


2. Login in application with sales manager
3. Go to the dashboard, and open the prompt
4. Drop down shows only manager name. No subordinates listed


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see data from his subordinate

Cause

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