RPAS Cloud: 'unpack' Batch Framework Not Working (Doc ID 2300406.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Retail Assortment Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version NA and later
Oracle Retail Demand Forecasting Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Customer reported that they have uploaded many tar.gz files to the SFTP server for processing via the 'unpack' RPAS framework, however, the process does not seem to be working correctly.   It is not extracting the files.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms