XDO.DELIVERY.SSH2.SSHEXCEPTION Error while Trying to do Credit Card Upload (Doc ID 2300833.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Receive xdo.delivery.ssh2.SshException Error while trying to do Credit card Upload

Error in Log
=================
06/19/2017 16:31:11.235 Current Downloader : SftpFileDownloader
06/19/2017 16:31:11.235 Connecting to remote host : secure.udcsms.com at port
22
06/19/2017 16:31:11.235 SFTP Connect - Start
06/19/2017 16:31:11.235 Using proxy opc-proxy port 80
06/19/2017 16:31:16.905 SFTP Authentication success
06/19/2017 16:31:17.7 SFTP Client started
06/19/2017 16:31:17.7 SFTP Connect - End
06/19/2017 16:31:17.7 Connection status : true
06/19/2017 16:31:17.220 Remote file count for /users/...
06/19/2017 16:31:17.220 Beginning to download file
06/19/2017 16:31:17.220 Sending Stat msg
06/19/2017 16:32:18.152 File Download Exception Stack trace

https://orioniss.us.oracle.com/iss/faces/issviewer/home?context=SR&contextNum=3-15041392091&file=32679.log
06/19/2017 16:32:18.152 oracle.xdo.delivery.ssh2.SshException: Exception in
reading buffered data Timeout waiting for response from server.

STEPS TO REPRODUCE
==================
1) Setup corporate card Program
2) Setup Transfer Parameters
3) Run the credit card upload process
system is able to connect to the SFTP server over proxy
but unable to download the file for processing


Cause

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