Single Type Participant Error "The journal approval process has stopped due to a system error. Contact your help desk. (FUN-720342)"

(Doc ID 2301080.1)

Last updated on OCTOBER 13, 2017

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When user is  attempting to route the journals  as per the approval setup  using Single type participant  the following error occurs. "The journal approval process has stopped due to a system error. Contact your help desk. (FUN-720342))".In this case the auto Approval group set up works fine , only the Single approval set up ends in Error .

The issue can be reproduced at will with the following steps

 

Changes

NA

Cause

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