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Oracle Engagement Cloud Analytics: Troubleshooting Analysis/Reports Customizations (Doc ID 2301215.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion B2B Service Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Purpose

 This document provides general guidelines and tips about customization issues affecting analyses.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Receiving "No Results" message
 2. Field coming blank
 3. Analysis return less data than can be seen in SUI
 4. Are you using correct subject area?
 5. Simplify your analysis
 6. At least one fact must be included
 7. If using more than one subject area
 8. Fact returning Zero or No Value
References

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