Oracle Content and Experience Cloud Service - Deleted Users Still Appear in Service Instance (Doc ID 2301450.1)

Last updated on AUGUST 30, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After deleting a user in the Oracle Content and Experience Cloud Service 'My Services', administrators can still see the user in service instance.  The deleted user can be added as a member to the service as well.  

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms