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Dynamic Choice List Of Resource Shows Users That Currently are Not Identified As Resource (Doc ID 2301522.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Customer is using a dynamic choice list on Account with the following configuration:
Related Object: Resource
List Selection Display Value: Resource Name
Data Filter:
ERP Person ID starts with 0
ERP Person ID starts with 1
ERP Person ID starts with 9

where ERP Person ID is a custom field.

It would be expected that this choice list will contain all resources with ERP Person IDs starting with numbers betwenn 0 and 9.
But there are cases however, where users appear in the list, which are not even identified as ressources.
How can this behavior be explained and is there any possibility to only get resources and not all users in this DCL?


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