RPAS Cloud: Batch Task 'Package Logs' Appears To Be Hung

(Doc ID 2301575.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Retail Assortment Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 16.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

 Customer was running Package Logs task from Fusion Client and stated that it appeared to be hung, as it was running for several hours.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms