Opportunity Import Giving Failed: statusCode:500, ReasonPhrase:"Internal Server Error", ErrorMessag

(Doc ID 2302228.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.

Symptoms version, Eloqua Integration

The Rest API for Opportunity Import in Eloqua is giving the below error:

---- failed: [statusCode:500, reasonPhrase:"Internal Server Error", errorMessage:""]

The issue can be replicated with following steps:
1) Login into Eloqua
2) Go to Integration
3) Run opportunity sync

The issue has the following business impact:
Unable to sync data from OSC


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms