Auto Sync-Get Contact-OSC Not Working (Doc ID 2302398.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, CX Integration

Auto Sync-Get Contact-OSC not working

Retrieve Contact Failed from Oracle Sales Cloud to Eloqua with below error:



ERROR
-----------------------
JBO-29000: Unexpected exception caught: org.eclipse.persistence.exceptions.ConversionException, msg=Exception Description: The object [Y], of class [class java.lang.String], could not be converted to

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms