Cannot Create An Opportunity With An Associated Contact
(Doc ID 2302489.1)
Last updated on AUGUST 30, 2017
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
On 11.12.1.0.0, Opportunities
Cannot create an Opportunity with an associated Contact
A sales rep is getting a double error below when attempting to create an opportunity with a certain contact, called Joel R Evans (already tied to existing opportunities).
It is possible to save the opportunity without a contact or a few existing records tied to other accounts.
ERROR
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Error
Message for this page are listed below.
Attribute PerPartyId in OpportunityContactEO is required.
The value of the attribute Function is not valid.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into OSC > Navigate to Opportunities icon
2. click on Create Opportunity > fill in necessary fields and Contact Name as Joel R Evans, then leave Account blank, or user INECS for Account Name
3. click Save > error appears
4. go to Contacts icon, open contact Joel R Evans, create an opportunity from Contact page > error appears when clicking Save
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create opportunities related to a specific contact name.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |