While Creating New or Editing Existing Record Receiving Generic Error After Clicking Save (Doc ID 2302711.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.4 to 17.7 [Release 17.4 to 17.7]
Information in this document applies to any platform.


On Unifier : Version 17.4

Receiving the Generic System error below when attempting to create a new record or Save a record after an update.

"Unifier Notification The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems".

The issue can be reproduced at will with the following steps:
1. Log into the Unifier Environment as a User with Business Process create permissions.
2. Navigate to the appropriate workspace, Create a new record and SAVE.
4. Receive the error noted above.
5. Edit an existing record and click Save will also reproduce the error.


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