Leads Import Failed With Error - (MKT-285218) Cause: No record exists with the specified user key value

(Doc ID 2302792.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

When attempting to import Leads, the following error occurs.

ERROR
(MKT-285235) Details: This error occurred while importing data: A matching record of type OrganizationProfileExtn cannot be found using the value of the attribute (Account Trade Show) that you provided. (MKT-285218) Cause: No record exists with the specified user key value. Action: Verify that the record with the specified user key exists. If it does not exist.


Replication Steps:
1. Navigate to Manage File Import Activities
2. Create an import job using the Lead object
3. Activate the job


Cause

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