Receivable Receipt Accounting Not Correct - Subledger Accounting was unable to retrieve a value for the accounting flexfield account rule (Doc ID 2303001.1)

Last updated on OCTOBER 04, 2019

Applies to:

Symptoms

On :  11.12.1.0.0 version, Receipts

ACTUAL BEHAVIOR  
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Receivable receipt accounting not correct  
Create Accounting Execution Report shows the Receipt does not have the correct or Null Receivable Account.


ERROR
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Subledger Accounting was unable to retrieve a value for the accounting flexfield account rule.
Cause: GL account cannot be derived by account rule.
Action: Review the account rule definition and the extract source values, if applicable, for the event and make sure a valid GL account can be derived for the
subledger journal entry.


EXPECTED BEHAVIOR
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To inherit Receivable Account defined SLA Rule

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Transaction
2. Apply receipt
3. Create Receipt Accounting

BUSINESS IMPACT
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Subledger Accounting was unable to retrieve the accounting flexfield account rule.

Cause

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