Updating CSS in OCC Shows Spinning Wheel and Gives a 500 Error in Inspector (Doc ID 2303006.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When making a change to the CSS in OCCS the saving may take unnecessarily long to load.

Initially, the error in the inspector (f12) will be: "Failed to load resource: the server responded with a status of 500 (Internal Server Error)"

After there is a reload on the page, there will be a: "GET https://ccadmin-prod-XXXX.oracleoutsourcing.com/occs-admin/templates/XXXXXX/css.template 404 (Not Found)"

Cause

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