When Create new Journal and Open Journal, An application error has occurred

(Doc ID 2303173.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Fusion General Ledger Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Create and Manage Journals

When attempting to access create or manage journal
the following error occurs.

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 7, Server Domain: FinancialDomain, Server Instance: GeneralLedgerServer_HA, Application Name: LedgerApp.

The issue can be reproduced at will with the following steps:
1.navigate to create journal
2. create a journal and click any button

The issue has the following business impact:
Due to this issue, users cannot complete journal


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