BICS: Adding A URL To Safe Domains Whitelist Causes BICS To Display A Blank Browser Page For Home Page and Console (Doc ID 2303195.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Business Intelligence Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

You are configuring maps in BICS; however, when adding "http://elocation.oracle.com" or any other URL to the Safe Domain list, it causes a blank page when navigating to the BICS console.

When pages come up blank, BICS can only accessed by switching to new BICS Home Page. There is a link on the bottom right corner of BICS home page to switch to New BICS Home Page. Once switched, all pages in BICS be accessed including Console, dashboards/analysis, etc. You can navigate to Console > Safe Domains and remove the entire URL, or uncheck the check boxes for image (if checked).

The browser developer view (F12), will identify errors like:

 

Cause

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