Getting Blank Product Screen In SUI

(Doc ID 2303401.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Getting Blank Product Screen in Simplified UI. When try to Create a Product from SUI, get a blank screen.


ERROR
This error is not visible on the UI. For the reproduced test case timestamp, EM logs show this error :


Message oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null
Supplemental Detail oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null
at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(DCInvokeMethod.java:762)
..
...
at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(DCInvokeMethod.java:723)
... 138 more
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.orderCapture.product.productService.view.ProductVORowImpl.create(ProductVORowImpl.java:41)
....
....




STEPS
The issue can be reproduced at will with the following steps:
1. Navigator > Products > Create Product


Cause

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