Unable to Change a BP status to 'Complete'

(Doc ID 2303548.1)

Last updated on JANUARY 02, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.6 to 17.9.0.0 [Release 17.6 to 17.9]
Primavera Unifier - Version 17.7 to 17.9.0.0 [Release 17.7 to 17.9]
Information in this document applies to any platform.

Symptoms

After switching a BP to Draft mode and making a small change, users are unable to move it back to Complete status.
 
Any attempt to switch the BP to Complete results in the following error:

Unifier Notification

The system could not process your request.
Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.


STEPS to Reproduce

1. uDesigner > Business Processes
2. Click on the affected BP to select it (the BP is in draft mode)
3. Click on the BP to select it
4. Click "Status"
5. Select "Complete"

RESULT: Unifier Notification Error is thrown.

Cause

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