Unable to Change a BP status to 'Complete' (Doc ID 2303548.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.6 and later
Information in this document applies to any platform.

Symptoms

After switching a BP to Draft mode and making a small change, users are unable to move it back to Complete status.
 
Any attempt to switch the BP to Complete results in the following error:

ERROR
-----------------------
Unifier Notification:
The system could not process your request.
Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. uDesigner > Business Processes
2. Click on the affected BP to select it (the BP is in draft mode)
3. Click on the BP to select it
4. Click "Status"
5. Select "Complete"
This is when the Unifier Notification Error is thrown.


Changes

 

Cause

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