OAC-Essbase: Patch Fails During Backup Step

(Doc ID 2303665.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 to 17.1.3 [Release 17]
Information in this document applies to any platform.

Symptoms

Applying Patch17.3.3-926 failed during backup step with the following error:

Aug 23, 2017 2:47:18 PM UTC Activity Submitted
Aug 23, 2017 2:47:18 PM UTC Activity Started
Aug 23, 2017 3:00:27 PM UTC SM-BKP-5106: Operation failed and will be retried.
Aug 23, 2017 3:10:34 PM UTC SM-BKP-5106: Operation failed and will be retried.
Aug 23, 2017 3:18:42 PM UTC Backup result is not available possibly due to communication error. If backup failed, try again later.
Aug 23, 2017 3:18:42 PM UTC Activity Ended
Aug 23, 2017 3:18:42 PM UTC Activity Ended

 

Cause

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