Unable To Find Opportunities

(Doc ID 2303693.1)

Last updated on SEPTEMBER 10, 2017

Applies to:

Oracle Fusion Sales for Retail Banking - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On CCOI: 111.12.1.0.0 version, Opportunites

ACTUAL BEHAVIOR
---------------
Opportunities that are created cannot be retrived. Opporunity can be created without any issues but cannot open them.

EXPECTED BEHAVIOR
-----------------------

The opportunity should open without any issues.

STEPS
-----------------------
The issue can be replicated with following steps:
1. Create a new opty.
2. Save & Close.
3. Click on Find Box, it will show this newly created opty in the result.
4. When you click on it, nothing happens (the screens just flashes but the record does not open).
5. Go to advanced search and search for the opty using Opty Number or any other criteria but it does not show that record there.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Customer unable to retrieve opportunites

Cause

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