Content And Experience Site Stuck in Publishing State (Doc ID 2303712.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After taking site offline and updating, publishing is taking a long time.

The site was taken offline to work on a few updates.
After completing the work on the updates, when attempting to put the site back online, the site has still not finished publishing after a number of hours.
Unable to terminate the current publishing process.

In the Experience --> Sites UI where the site is listed, if you hover over the icon next to the publish status for the site, it shows the tooltip "Site is currently being published".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms