Outlook: Cannot Install Package

(Doc ID 2303992.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On: version, Microsoft Outlook

When attempting to update the Outlook package, the following error occurs.

"children.length' a la valeur Null ou n'est pas un object.

The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Try to update with new package
3. Above error appears

The issue has the following business impact:
Due to this issue, users unable to apply the customization package and synchronize the data


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