Error: "Unable To Load Data. KEY NOT FOUND: dialogs.unknownError" When Accessing the Cloud Admin Tool
(Doc ID 2304230.1)
Last updated on DECEMBER 04, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and later
Information in this document applies to any platform.
When a user attempts to log into the Cloud Administration portal, the following error occurs:
Unable to load data
KEY NOT FOUND: dialogs.unknownError
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Provide login credentials.
- On Dashboard page, choose Cloud Administration portal.
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