My Oracle Support Banner

Receive Blank Window White Screen When Clicking Territories (Doc ID 2304310.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Territory Management, Quotas
Can't access Active Territories page
Tried with 2 different browsers, when Territories is selected from the Navigator, the page is blank and nothing happens.

Blank screen

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Click on Navigator> Territories
3. Receive blank screen

The issue has the following business impact:
Due to this issue, users cannot access the Territories page.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.