My Oracle Support Banner

New Price Groups Can Not Be Created, Duplicate ID Error (Doc ID 2304325.1)

Last updated on APRIL 05, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

When trying to add a new Price Group to the Price Groups List, in occs-admin or via endpoints, users are not able to add new price groups.

OCCS returns an error:

However, when users navigate to the list of current Price Groups that Price Group is not there.

Changes

 The <pricegroupID> that is causing the error was at one point deleted/removed from occs-admin.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.