Invoice Not Getting Created From Order Management. Get Error: You Must Enter A Value In Either The Original System Bill-to Customer Reference Column Or The Bill-to Customer Account Number Column. (Doc ID 2304332.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Using autoinvoice. Transferring transactions from contract process ends fine, but the report shows errors and the transaction is not created on the system

ERROR:
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You must enter a value in either the Original System Bill-to Customer Reference column or the Bill-to Customer Account Number column.


EXPECTED BEHAVIOR
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Expecting to be able to move contract data into receivables


STEPS
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The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Tools > Scheduling Processes
3. Run Import Autoinvoice
4. Reviewed the report and observed error described appears



Cause

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