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Error "Unable to retrieve content. Additional information for "Remote Region error".An error occurred while invoking task Manage Account Hierarchies." Occurred While Invoking Task Manage Account Hierarchies (Doc ID 2304345.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On 11.1.11.1.0

When attempting to update Account Hierarchies in the Manage Account Hierarchies Task received the following error:

Unable to retrieve content. Additional information for "Remote Region error #1":

An error occurred while invoking task Manage Account Hierarchies. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

Steps to reproduce:

1. Go to Task Manage Account Hierarchies.
2. Select the Hierarchy.
3. In Specify Nodes Click on Node Operations > Add.

Business Impact: Due to this issue users cannot manage Account Hierarchies.

Cause

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In this Document
Symptoms
Cause
Solution
References


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