BICS : Data Sync Email Notifications Does Not Work 'javax.mail.MessagingException' (Doc ID 2304416.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Business Intelligence Cloud Service - Version 15.2.4.0.0 to N/A [Release 15 to 14.1]
Information in this document applies to any platform.

Symptoms

The Data Sync has a built-in login-authentication based email (SMTP) client, which connects to any SMTP login-authenticating server.

So, configured the email administrator account to enable recipients to receive email notifications.
To configure the email sender:

  1. Select the Tools menu, then select Email, and then select Setup
  2. In the Setup dialog box's Email Configuration tab, enter the details for the email address that you want to receive information notifications
  3. Click Send Test Email to test the connection
  4. Click Save.

However, not receiving any email notifications from datasync ,  On clicking test email, the data sync hangs  without any error

But  Datasync  logs  shows:

Referred the following library documentation:

Setting Up Email Notifications / Configure Email Sender (PDF pg 1-6)

BICS Using Oracle BICS Data Sync E54616-02 (July 2015)

 

Changes

 None

Cause

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