Address Cleansing Batch For Canada Is Updating The State Field Instead Of Province Field

(Doc ID 2304430.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

When running a batch address cleanse, it is wiping out the Province value and putting it in the state (for Canada).

It is expected that whatever value was in Province would be cleansed, and a value would remain in Province and not wiped out and replaced into State

The issue can be reproduced at will with the following steps:
1. Run Batch Address Cleanse
2. See results

The issue has the following business impact:
Due to this issue, users are cleansing their data and the data is getting put into the wrong fields.


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