Error: "No data is available because your P6 user name is not valid for connecting to the reporting database. To resolve this issue, contact your administrator." When attempting to View Reports in P6 an Oracle Cloud Environment (Doc ID 2304431.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to view reports in P6 Web the following error occurs:

"No data is available because your P6 user name is not valid for connecting to the reporting database. To resolve this issue, contact your administrator."

STEPS TO DUPLICATE:
------------------------

  1. Log into P6
  2. Select 'Reports' tab
  3. Observe Error

Cause

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