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Error 'No data is available because your P6 user name is not valid for connecting to the reporting database' When Attempting to View Reports in P6 an Oracle Cloud Environment (Doc ID 2304431.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to view reports in P6 Web the following error occurs:

No data is available because your P6 user name is not valid for connecting to the reporting database. To resolve this issue, contact your administrator.

 

The issue can be reproduced at will using the following steps:

  1. Log into P6 Web.
  2. Select the Reports tab.
  3. Observe the reported rror.

Cause

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