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Responses To REST API Very Slow (Doc ID 2304492.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms


Responses to REST API very slow

When invoking the below REST API URL for retrieving 100 accounts, the response mostly times out and sometimes takes more than 2 minutes to return data

https://<URL>/crmCommonApi/resources/latest/accountsq?expand=PrimaryAddress&fields=PartyUniqueName,PartyNumber,OrganizationDEO_ID_Index_c,OrganizationDEO_ID_c;PrimaryAddress:AddressLine1,AddressLine2,City,Country,PostalCode,AddressId,State&totalResults=true&offset=0&limit=100&onlyData=true

EXPECTED BEHAVIOR
-----------------------
Responses shouldnt be slow

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Browser
2. Call web service using the URL
https://<URL>/crmCommonApi/resources/latest/accountsq?expand=PrimaryAddress&fields=PartyUniqueName,PartyNumber,OrganizationDEO_ID_Index_c,OrganizationDEO_ID_c;PrimaryAddress:AddressLine1,AddressLine2,City,Country,PostalCode,AddressId,State&totalResults=true&offset=0&limit=100&onlyData=true
3. Response is slow



Cause

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In this Document
Symptoms
Cause
Solution
References


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