Cannot Access Cloud Administration - Error: Unable To Load Data. Unable to Load Users. Null

(Doc ID 2304634.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to open the Cloud Administration page,
the following error occurs.

unable to load data
unable to load users null

The issue has the following business impact:
Due to this issue, users cannot open the Cloud Administration page.


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