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Username is not retrieved for one user in territory report (Doc ID 2304668.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------

We have a report where the username for a user does not come up.
The report is based on Sales CRM Territory Resource SA

EXPECTED BEHAVIOR
-----------------------
all users should have a username

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the report results are incomplete

Cause

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