Unable To Access URL Attachment In The Email - Error 404--Not Found
(Doc ID 2304883.1)
Last updated on APRIL 01, 2019
Applies to:Oracle Fusion Expenses Cloud Service - Version 18.104.22.168.0 and later
Oracle Fusion Supplier Qualification Management Cloud Service - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 1.0]
Oracle Fusion Payables Cloud Service - Version 11.13.18.02.0 to 11.13.18.02.0 [Release 1.0]
Information in this document applies to any platform.
When attempting to open an attachment link in a workflow email,
the following error occurs.
The issue can be reproduced at will with the following steps:
1. The setup is as follows:
MAX_NUMBER_OF_EMAIL_ATTACHMENTS : 50
MAX_SIZE_OF_EMAIL_ATTACHMENTS_IN_KB: 10000 (10MB)
2. For some requests, users receive a PDF attached to the e-mail and can view the attachment with no problem. For others there is no attachment, and when the user clicks on the “URL Attachment” link at the bottom of the e-mail, he gets the “Error 404” message found below after logging in to Fusion Applications.
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In this Document