Diagnosing Push Notifications

(Doc ID 2305205.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Mobile Cloud Service - Version 17.2.1 and later
Information in this document applies to any platform.

Goal

The purpose of this document is to provide some guidance on how to resolve the problem with the Push Notifications saying there are no devices to receive the notification:

 

The error shown is "We can't send the notification because there are no devices to receive it."

Solution

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