On an Oracle Cloud Hosted Environment Trying to Login: Your portal is not configured correctly. File a Service Request to contact your system administrator. (Doc ID 2305282.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Oracle Cloud Hosted Portal environment, when trying to login to Unifier.

Expected Result: The users should be able to login to the Unifier production environment through the Cloud Portal without incident.

Actual Result: The following is returned to the portal page: red hexagon with an X in it and "Your portal is not configured correctly. File a Service Request to contact your system administrator."

Cause

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