Error: 'Unauthorized access. Access denied.' When Clicking on My Account in BI Publisher in a Primavera Oracle Cloud Environment (Doc ID 2305284.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and later
Information in this document applies to any platform.

Symptoms

When clicking on 'My Account' in BI Publisher the following error is observed:

Unauthorized access. Access denied.

 

Steps to Duplicate:

1. Login to BI Publisher
2. Select the drop down next to the username in the upper right hand corner
3. Select My Account
4. Select Ok
5. Observe error

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms