IDCS Asks For Application Credentials

(Doc ID 2305354.1)

Last updated on OCTOBER 20, 2017

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Goal

On : before 17.3.4 version, Custom Application Integration

IDCS asks for application credentials

When integrated IDCS (IdP) and Oracle Service Cloud RightNow (SP) -> Integration with Oracle Service Cloud doesn't works. The federated SSO now is working.
While testing the integration we noticed that, the first time the user launches the application, IDCS shows a "popup" windows asking for application credentials. After inserting the credentials, the federated SSO starts normally.
Note that those credentials are not used to login the application. In fact we used fake credentials and the application worked in the same way.

 

Solution

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