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Error when using spesific accounts in Journal entry UI (Doc ID 2305812.1)

Last updated on NOVEMBER 24, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Create and Manage Journals

The following error message appears when accounts in a journal lines after making modifications to Segment Value

Note: The accounts no longer have the "don't allow manual journal entry" option flagged. There are no validation rules on these accounts and they can be used with other balancing segments.

ERROR
-----------------------
"This combination cannot be used; it either does not exist, or using it here is not permitted."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Journal
2. Select Account combination
3. click ok
4. Error shows

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use an account combination when creating a journal

Cause

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In this Document
Symptoms
Cause
Solution
References


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