Data Is Lost After Submitting A Web Form (Doc ID 2305960.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Process Cloud Service - Version 15.2.3 to 15.2.3
Information in this document applies to any platform.

Symptoms

Data is lost after submitting a web form

The following combinations is causing the issue.
When a List of Value field is within a repeating section data is not saved.

It was checked just saving the form and this does not result in loss of data.

List of Values that are not within repeating elements are saved successfully when the form has proceeded.

If the tracking screen is used and proceeds from here rather than opening the form, the data is not lost.

The above was identified during the regression testing for the 17.3.3 update that was applied on the weekend to this environment



Cause

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